What Our Customers Say – Testimonials & Projects | B & B Pumping

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Trusted by Families, Farms, and Businesses Across East Hawaii

At B & B Pumping Services, our work speaks for itself—but our clients speak even louder.

With over two decades of service across Hilo, Puna, Kea‘au, and surrounding East Hawai‘i communities, we’ve built more than a customer base-we’ve built trust. From septic emergencies in the middle of the night to regular cesspool maintenance for multi-generational homes, our customers know they can count on us for clean, prompt, and professional service.

Real Voices From Our Community

Project Spotlights – Serving East Hawai‘I With Purpose

While much of our work happens quietly (and underground), here are a few recent projects that show
how B & B Pumping Services continues to support our island.

Multi-Home Cesspool Conversion – PāHoa, Hi

We worked with a family compound, converting outdated cesspools into a more modern septic solution. Over the course of two weeks, our team:
  • Performed multiple cesspool cleanings
  • Assisted in pre-install inspections
  • Coordinated with county health officials
  • Supported the transition with educational walk-throughs

Emergency Septic Pumping at School Campus – Hilo

When a private school campus experienced a major septic backup during school hours, we arrived on site within 90 minutes. Our team:
  • Diagnosed and pumped 2 overloaded tanks
  • Cleaned storm drains affected by runoff
  • Implemented a preventative maintenance plan

Commercial Dry Well & Jetting – Kea‘au Industrial Zone

For a local business complex facing seasonal flooding, we:
  • Performed dry well jetting and vacuuming
  • Cleared clogged storm drains
  • Set up a quarterly service agreement to prevent future issues.

Why Clients Keep Coming Back

Here’s what makes B & B a trusted name:

Fast Response

Same-day and emergency services available island-wide

Transparent Pricing

What we quote is what you pay.

Local Insight

We know East Hawai‘i-terrain, rain, and roadblocks.

Family-Owned Integrity

We're part of this community, not just another company.

Ready to Share Your Experience?

Have we served your home, farm, or business?
We’d love to hear your story and feature your testimonial on this page.